Returns & Exchanges
At CAPICHE CAPS, we want you to be fully satisfied with your headwear. If your cap doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Cap
Place the unworn cap in its original packaging, ensuring all tags are attached and the brim is protected to prevent damage during transit.
Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing